Digital-Strategy Consulting
mimacom helps you set the direction for the successful digital future of your business.

Transform your Customer's Experience - with mimacom Digital-Strategy Consulting

Networked value creation and excellent multitouchpoint experiences that are building up existing customer relationships in the future are of existential importance for your business.

We are experts for technological innovation and social trends that determine the customer interactions of the future. With this knowledge, we are developing the customer interactions of the future for your individual needs with established methods of customer experience design.

  • In which digital ecosystem does the value-added of your company take place?
  • Which Customer Journeys are displayed there?
  • Which digital and analogue touchpoints are needed for customer interactions?

mimacom transforms your channel strategy to deliver maximum caustomer value

Table Transform Channels Horizontal

We carry out strategy and conceptual projects, and find answers to these questions together with your stakeholders.

Our services

  • Development of Customer Journeys for outstanding Omnichannel Customer Experience
  • Definition of the digital ecosystem and its touchpoints
  • Development of the omnichannel and customer experience strategy
  • Conception of the front processes and customer interaction points
  • Definition of the Development Roadmap"

mimacom transforms your customer experience management

Table Transform UX Management Horizontal