Digital-Strategy Consulting
mimacom helps you set the direction for the successful digital future of your business.

Transform your Customer's Experience - with mimacom Digital-Strategy Consulting

Networked value creation and excellent multitouchpoint experiences that are building up existing customer relationships in the future are of existential importance for your business.

We are experts for technological innovation and social trends that determine the customer interactions of the future. With this knowledge, we are developing the customer interactions of the future for your individual needs with established methods of customer experience design.

  • In which digital ecosystem does the value-added of your company take place?
  • Which Customer Journeys are displayed there?
  • Which digital and analogue touchpoints are needed for customer interactions?

mimacom transforms your channel strategy to deliver maximum caustomer value

Table Transform Channels Horizontal

We carry out strategy and conceptual projects, and find answers to these questions together with your stakeholders.

Our services

  • Development of Customer Journeys for outstanding Omnichannel Customer Experience
  • Definition of the digital ecosystem and its touchpoints
  • Development of the omnichannel and customer experience strategy
  • Conception of the front processes and customer interaction points
  • Definition of the Development Roadmap

mimacom transforms your customer experience management

Table Transform UX Management Horizontal

USA

mimacom USA Inc.

17505 West Catawba Ave, Suite 290
Cornelius, NC 28031

+1 (704) 997-8468
info@mimacom.com
Singapore

mimacom asia Pte Ltd.

30 Cecil Street
SG-049712, Singapore

+65 316 391 77
info@mimacom.com
Slovakia

mimacom Slovensko s.r.o.

Vysoká 26
811 06 Bratislava

+421 2 321 44 791
info_sk@mimacom.com
Czech Republic

mimacom Česko s.r.o.

Kaprova 42/14
110 00 Praha

+420 234 749 659
info_cz@mimacom.com