Flowable is a digital platform for business process and case management solutions that connects users and automates systems. It runs on one of the most performant, open source-based business process management engines available and has been successfully adopted by many companies around the world. Over the past several months, mimacom and Flowable jointly have already successfully implemented strategic customer projects at globally leading banking and insurance customers.
One of largest banks in the world, ranking in the top 10 of biggest investment banks, is using Flowable to engage with customers and provide service through customer-chosen communication channels such as WhatsApp, WeChat, Facebook Messenger, or the bank`s website. Flowable Engage allows a seamless, first class customer experience for all regulated and non-regulated processes and customer inquiries. From opening accounts, over account changes and banking transactions, to recurring standard procedures such as annual KYC-checks – everything is handled efficiently and customer-oriented by Flowable.
A Swiss private bank is using Flowable Engage to provide custom, client-oriented 24-7 wealth management services in the areas of account activity, management of assets, portfolio management and investment opportunities. Flowable enables the private bank to engage with their customers through any preferred communication channel, at any time of the day, wherever in the world the client is at that time.Back to overview