Our services do not end after your project goes live

Managed Services

Operation, support and maintenance for your business

The business operations of companies are no longer conceivable without the availability of IT systems. Since system operation is not always part of their core competence, companies often decide to hand over parts of their IT tasks to service providers, which provide the service more cost-effectively and guarantee a contractually agreed service level. The result is a low total cost of ownership. This gives the internal IT department time to concentrate on its core tasks and to advance the company with important new projects.

mimacom offers managed services for the operation of cloud infrastructures, servers and applications as well as maintenance and support. We would be happy to advise you in choosing the right model.

Individual service levels for high availability

Our service does not end after your project goes live. We make sure that your systems are stable, secure and reliable. This includes any respective updates to the latest program or server version. External operation means that costs remain calculable. Defined SLAs guarantee the desired availability. How far our responsibility goes is at your discretion.

We at mimacom have many years of experience and operate based on certified processes. We use an innovative technology stack and ensure our employees always up to date. During operation we benefit from our shoring offer, which enables scalability and competitive services. Regardless of the model, you always have a contact person in your region.

Why mimacom?
Methodology
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Staff and Culture
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Technology Stack
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Certification
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Qualified services from a single source

With our managed services we ensure that your systems run stable, secure and reliable.

  • Operation of cloud infrastructures (AWS, Azure, Google)
  • DevOps and server operation for various technologies (e.g. Kafka, Elastic)
  • System Healthchecks to improve the performance of your systems
  • 24x7-Monitoring and Helpdesk
  • System upgrades and maintenance for various technologies (e.g. Confluent, Elastic, Flowable, Liferay)
  • Upgrade readiness checks to ensure that changes to new software and system versions run smoothly
  • Training and knowledge transfer to your employees, from the basics to the entire application management

References
Read more in our Whitepaper
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