For Insurances, new technologies like Blockchain allow innovative products like micro-insurances based smart-contracting.

For insurance companies, digitalization has many faces. Besides transformation of established products and services, new technologies like Blockchain allow innovative products like micro-insurances based smart-contracting.

The traditional sales relationship ""insurance-customer-broker"" is significantly changed by new customer requirements, opportunities for direct sales and new possibilities for cooperation. These changes are driven by technical developments and innovation. Consistent cost pressures and increasingly rapid market changes call for a higher level of automation and more flexibility in business processes of insurance providers. Sales and customer service must be placed on a new conceptual and technical basis. Organization, roles and competencies need to be adapted.

Our services

• Development of omnichannel- and customer experience strategy
• Conception and design of digital touchpoints and Minimum Viable Products (MVPs)
• Organisational design and change management for customer experience delivery
• IT integration platform strategy and conception
• Development of solutions based on Avaloq Digital Suite
• Development of portals, platforms and apps based on microservice architectures
• Integration of software solutions
• Planing and development of cloud solutions and big data use cases

Our methodology

mimacom`s work focuses on the active involvement of all relevant stakeholders in the process. We work according to well-founded development methods from user centered engineering, usability and agility. We develop software with agile, CMMI5 certified methods.