We speak your language when it comes to your transformation
Digitalization at federal and governmental level is in full swing. Citizens' representatives have recognized the enormous efficiency potential offered by digital services, automated processes and intelligent networking. In the future, the portal will be the point of entry for public authorities. This is where cities and municipalities can further develop and scale their services and accelerate the dialogue with citizens and businesses.
The advantages are obvious. Logical system structures and intelligent, partly automated methods reduce the processing effort of a procedure. They are completed faster and remain traceable, even for downstream processes.
mimacom has built up its profound industry expertise, including many best practices, within the scope of various digital projects for the transformation of business processes in public administrations, from online portals for citizens and companies to solutions for special application and approval processes and recruitment portals.
Our consultants keep the added value for the end customer in mind. A very good customer experience is the benchmark for our tailor-made solutions. Based on comprehensive expertise and thorough requirements analysis, we select the appropriate tool from the innovative mimacom technology stack, which also contains numerous open source technologies.
Agile development methods and our flexible company organization with scalable project teams ensure that we adhere to the project plan. In the event of bottlenecks, we make ad hoc use of near-shoring capacities.
A portal for citizens and companies with automated processes reduces the time and financial effort on all sides. This is because automated digital processes accelerate the procedures, sometimes without manual intervention by the person in charge. They run error-free and bring transparency to the processes.
The mimacom solutions include:
Business Process Automation
Application and approval management
Innovative architectures for real-time services