Liferay Support

Liferay Support for Version 6.0, 6.1 and 6.2

We maintain, support and migrate your Liferay 6.0, 6.1 and 6.2 Portals

With the launch of DXP, Liferay has moved from a portal technology to an innovative, digital platform that takes the digital experiences of your customers to the next level. Migrating your applications and portals from Liferay 6.x to DXP will offer you a variety of enhancements and new features that are the ideal foundation to move into the digital era. On top of new benefits to the core platform, there are also a number of product enhancements that are available to Liferay DXP customers only, such as:

  • Liferay Commerce - Digital commerce capabilities for Liferay DXP
  • Liferay Analytics Cloud - Customer journey analytics for the entire Liferay platform
  • Liferay Enterprise Search - Consolidated support and faster integration for Elasticsearch

We help you define and implement the best and most cost effective migration path to Liferay DXP, so you can benefit from the innovation that only Liferay DXP offers. However, we also understand that sometimes more time is needed to migrate existing systems to new versions. For this case, we also have an offer for you.

Maintenance and Support

Liferay has ended premium support for the portal versions 6.2 and older, as of December 2017. For version 6.2, there is still limited support available until November 2020. There is no longer support for versions 6.2 or older. In most cases, the best solution is to migrate to Liferay DXP. If you are running portals and applications on version 6.2 or older, and you cannot or do not want to migrate to Liferay DXP, mimacom offers maintenance, support and development services for these portals and applications to keep your systems running.

We offer the following services for the operation, maintenance and further development of your Liferay 6.0, 6.1 and 6.2 portals:

Custom Services

  • Complete overview of the portal landscape (pages, themes, structures)
  • Analysis of the source code
  • Functional overview
  • Analysis and set-up of deployment processes
  • Set-up of a local development environment or internal processes
  • Access to documentation
  • Gain understanding of architecture

Possible services for the operation of your portals

  • Consulting and feasibility studies concerning new requirements or functionalities
  • Change- and service requests
  • Basic system maintenance
  • Bug- and hot-fixing, including provision if no support with Liferay exists
  • Security and bug fixes
  • Backup and recovery management
  • Ongoing updates of the operating manual and the general documentation such as the corresponding Wiki
  • Implement a tailored maintenance plan according to your needs
  • Troubleshooting
  • Proactive error mitigation
  • Participation in regular meetings for technical coordination

Migration Strategies and Implementation

  • Testing for the potential migration of your portals and applications to Liferay DXP from a technical, functional and economic point of view
  • Evaluation of your requirements and development of a platform strategy for your portal landscape
  • Recommendations for a sustainable and innovative architecture and technology selection for your portal landscape

Service Level Agreement (SLA) Options

  • Choice of predefined or individual SLAs
  • Service range: from "without fixed reaction times" up to one hour "24/7"
  • SLAs can also be extended to service requests for the further development of your portals

All work is carried out by our experienced Liferay experts

  • Digital Consulting
  • Solution Design
  • Requirements Engineering
  • Liferay Architecture
  • Project Management
  • Liferay Engineering

Contact us