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CWS Reference | IoT portal, real-time reporting | Mimacom

Written by Mimacom | Oct 17, 2025 4:00:00 AM

Background

CWS is a full-range provider of high-quality solutions for products and services in the hygiene, mat, work clothing, fire protection, cleanroom and health and personal care areas. Since its foundation in 1899, CWS has repeatedly proven its innovative spirit and, with over 100,000 customer contacts at 130 international locations, it is currently well on track towards becoming the market leader in Europe.

The challenge: Optimizing resource planning, reducing costs and improving customer experience

To be able to continue to provide its large number of international customers with state-of-the-art products, CWS decided to transform hygiene management in public sanitary facilities. The focus is placed on enabling a better assessment of the individual consumption of soap, hand towels, toilet paper and disinfection agents, as well as the varying need for personnel. The ultimate objective: To improve the level of hygiene in restrooms and boost the efficiency of operators.

CWS recognized the potential of digital hygiene management very early. However, restroom products at the time did not offer the required functionality for the quick and easy retrieval of data on the current status of hygiene items such as soap, etc., or the provision of real-time insights into the hygiene situation of sanitary facilities at offices, industrial enterprises, airports or train stations. Consequently, CWS decided to cooperate with Mimacom in order to bring digital hygiene management to the next level.