The retail banking market is highly competitive and today’s bank customers expect a comprehensive range of online services. Therefore, in 2018, Migros Bank was looking for a digitization partner for the implementation of customer applications and services, who consistently takes the customer’s point of view into account when implementing software projects. The offer of Mimacom covers the requirements of Migros Bank in all aspects.
Since 2018, Mimacom has been supporting Migros Bank as a partner with a highly flexible and transparent nearshoring model. Core and control functions, such as user experience, business analysis and requirements engineering are performed locally in Switzerland and at the customer’s site together with Migros Bank specialists.This results in short communication and decision-making paths, which creates the basis for a trusting and cooperative partnership.
Highly qualified developers from the Spanish near-shoring team, together with the local employees, form high-performance, interdisciplinary teams that can deliver independently. This composition enables services and solutions to be provided at a high and constant quality level. Another advantage of the nearshoring model is that development capacities can quickly and easily adapt to changing circumstances.
Mimacom had the opportunity to prove its competencies in the project ″Online Appointment Management″ and convinced with speed, efficiency and quality during the realization of the product. Furthermore, the hybrid implementation model was convincing, bringing onsite and nearshore experts together in a target oriented way and thus maximizing the quality of the output. As a result, Migros Bank chose Mimacom as an important partner for the development of customer applications and services.