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Mobile app for vending machines

With the development and implementation of a mobile app offering an overview of the vending machines nearby, as well as a customer-tailored product catalog, Mimacom provided a solution that enables a new and innovative way for online orders and purchases.

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Background

The customer purchasing behavior changes towards individualization and personalization. To be in line with this trend, our client needed a digital solution to facilitate the purchase process and, in this way, to face the new challenges to ensure maximum customer satisfaction.

The core business of our client is vending machines for every need, an online shop for resellers as well as an Electronic Goods Issuing System.

In order to adapt to the client’s individual needs offering customer-tailored product catalogue and a very easy way to purchase goods online, Mimacom designed and implemented a solution that offers an individual and pleasant shopping experience.

Solution

Mimacom guided the customer through the solution process, from requirements engineering to realizing and implementing a mobile app offering a customer-tailored product catalog.

  • The solution is based on a specification carried out by T-Systems

  • Analysis of possible technologies to implement a cross-platform app for Android, iOS and potentially Windows Mobile

  • Requirements analysis and decision for a hybrid approach using Ionic 1 and Cordova

  • Design of a base application

  • Integration of sophisticated feature requests (e.g. the possibility to carry out the payment via app)

  • Compliance with the additional security requirements due to the introduction of a payment provider


Project Details

Industry: Manufacturing

Team: 4 members including Requirements Engineer, Software Engineers, Project Manager

Users: millions of potential consumers in key countries

Products / Technologies:

  • Ionic 1

  • Cordova

  • Phonegap

  • AngularJS

  • Webpack

  • Karma

  • Android, iOS

The mobile app closes the digital information loop between the client and the cash register system: Articles can be ordered and paid via online payment and vouchers can be encashed.