The customer purchasing behavior changes towards individualization and personalization. To be in line with this trend, our client needed a digital solution to facilitate the purchase process and, in this way, to face the new challenges to ensure maximum customer satisfaction.
The core business of our client is vending machines for every need, an online shop for resellers as well as an Electronic Goods Issuing System.
In order to adapt to the client’s individual needs offering customer-tailored product catalogue and a very easy way to purchase goods online, Mimacom designed and implemented a solution that offers an individual and pleasant shopping experience.
Mimacom guided the customer through the solution process, from requirements engineering to realizing and implementing a mobile app offering a customer-tailored product catalog.
The solution is based on a specification carried out by T-Systems
Analysis of possible technologies to implement a cross-platform app for Android, iOS and potentially Windows Mobile
Requirements analysis and decision for a hybrid approach using Ionic 1 and Cordova
Design of a base application
Integration of sophisticated feature requests (e.g. the possibility to carry out the payment via app)
Compliance with the additional security requirements due to the introduction of a payment provider
Team: 4 members including Requirements Engineer, Software Engineers, Project Manager
Users: millions of potential consumers in key countries
Products / Technologies:
The mobile app closes the digital information loop between the client and the cash register system: Articles can be ordered and paid via online payment and vouchers can be encashed.