Digital Solutions to Underwrite Tomorrow's Success

Insurance is about anticipating the future, for the security of your customers and your business. Mimacom balances innovation with reliability to provide digital products, app modernization plans, and AI solutions that prepare you for what's next.

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Digital Solutions for Insurance

In insurance, staying ahead means more than just predicting risk; it's about building systems that adapt and protect. This principle speaks to the core challenges insurers face: What strategies can help us integrate new technologies like AI while managing our existing legacy systems? And what solutions can help us better detect and prevent fraudulent claims?

Customer & Partner Self-Service Portal

Create a unified self-service suite for insurance, combining claims and broker portals to streamline policy management, accelerate claims processing, and enhance collaboration between all stakeholders.

Insurance Data Monitoring Platform for Predictive Analytics

Build a data monitoring platform for insurance that integrates live data streams and AI-powered analytics to improve risk assessment, optimize underwriting, and detect fraud before it happens.

Operational Resilience Hub

Develop an operational resilience hub for insurance, providing observability and alerts across critical systems, ensuring compliance with regulations (e.g., DORA), proactive risk detection, and uninterrupted business continuity.

Mimacom allowed us to cover a wide range of project needs, from more technical aspects to functional business aspects. Mimacom’s diverse professional profiles complemented us and ensured we completed this project in just three months. The execution of all processes was done very efficiently with Mimacom.

Raúl Álvarez León

Head of Business Development AXA Spain

How our solutions help insurers stay ahead

Balancing innovative digital experiences with regulatory complexity is a key challenge for insurers. Mimacom defines requirements from all angles, building intuitive digital products, architectures, and experiences that benefit both the insurer and their policyholders. From specific assistance to end-to-end project management, we tailor our service to your needs.

Cultivate Stronger Customer Connections

We build intuitive platforms and products that ensure your customers enjoy easy access to policy management, tailored services, and consistent support across all touchpoints. The result? Stronger relationships built on convenience and ease.

Unlock Deeper Insights and Outpace Competitors

Transform your data from a collection of points into a strategic asset. We establish strong data governance, connect disparate data sources, and apply advanced analytics to uncover valuable trends and forecasts. Partnering with Mimacom means gaining a richer understanding of your operations and your customers, enabling you to outmaneuver the competition.

Be AI-Enabled and Future-Ready

Deploy modern, cloud-compatible, and efficient software systems – no compromise in performance, no technical overhead. We enable you to adapt quickly to evolving customer needs and explore new business models with the power of cloud technology, AI, and cutting-edge software solutions.

Use cases in insurance

Portals

Create intuitive digital gateways for every stakeholder, from customers to brokers to internal teams. For example, we integrated multiple digital platforms for a global insurer to unify the user experience across the entire ecosystem.

Personalized Customer Support

Offer exceptional customer experiences with AI-driven chatbots and virtual assistants that provide immediate, personalized support. Enhance engagement further with sophisticated recommendation engines that provide pertinent product or service information precisely when needed.

Document Management and E-Signatures

Drive greater efficiency by implementing secure digital document management systems. Coupled with legally binding electronic signature capabilities, you can significantly reduce reliance on paper-based processes and accelerate completion times.

Fraud Prevention and Security

Leverage the power of machine learning to proactively identify and effectively mitigate potentially fraudulent activities. Use cases include fortifying your organization's defenses by integrating advanced fraud detection systems directly within the claims management portal.

Risk Assessment

Achieve greater accuracy in risk evaluation and develop more tailored insurance offerings with AI. By closely analyzing extensive datasets and customer behavior patterns, you can enable more precise underwriting and personalized product recommendations.

Scalability and Cost Efficiency

Implement highly scalable and cost-effective IT solutions that readily adapt to changing business demands. Gain the ability to rapidly adjust your IT resources, ensuring optimal performance precisely when you experience peak operational loads.

Disaster Recovery and Business Continuity

Guarantee operational resilience and safeguard critical business data with robust disaster recovery and business continuity strategies. Minimize downtime and swiftly recover from unforeseen disruptions.

Collaboration and Remote Work

Nurture teamwork across dispersed locations with secure information sharing and ubiquitous access to collaborative tools. For example, we rolled out a custom task management tool using the Atlassian toolchain for Helvetia, a major Swiss insurer.

Predictive Maintenance

Optimize the performance of your critical IT infrastructure and minimize potential disruptions. Leverage predictive analytics to anticipate potential system anomalies and address them proactively, before they impact operations.

Why Mimacom

Mimacom works with long-term partners to implement leading-edge technologies. Through expert training and thoughtful consultancy, we deliver transformative projects to our customers.