Technology Partner

Flowable digital platform for business process and case management

Flowable AG


Digital process automation gives companies a decisive competitive advantage. It enables more value creation as well as lower costs and a personalized user experience. This is why automated business processes are a good basis for companies wanting to work on a wide range of operations in a structured way – from uniform routine tasks through to complex, dynamic processes.

"By 2025, 80% of CIOs alongside LOBs will implement intelligent capabilities to sense, learn, and predict changing customer behaviors, enabling exclusive customer experiences for engagement and loyalty. [...] To support safe, distributed work environments, 50% of CIOs will accelerate robotization, automation, and augmentation by 2024, making change management a formidable imperative." IDC 2021 Predictions

Business Process Management and Case Management

As a digital platform for intelligent business automation, Flowable connects companies to their customers and automates systems. Flowable is unique due to its combination of the open modeling standards BPMN, CMMN, and DMN, which enables companies to model their business processes in a flexible and multidimensional manner. One of the market’s best-performing, open source-based business process management engines works in the background. It is already being used successfully by multiple companies around the world.

From Process Automation to Conversational Engagement

Flowable provides a consistent and flexible platform for the entire range of digital business processes.

Flowable Orchestrate is comprised of a set of compact and highly-efficient business process engines. They form the heart of the Flowable platform.

  • Standards: BPMN 2.0, CMMN 1.1, and DMN 1.3
  • Can be integrated with existing applications and services
  • Rich REST and Java APIs

Flowable Work is based on Flowable Orchestrate and provides a comprehensive framework for modeling business entities within processes and cases. Powerful tools make up the platform which you can use to quickly create complete solutions for document management, integrations, analyses, and detailed security policies.

  • Corporate monitoring
  • Corporate reporting
  • Extensive environment for working on models

Flowable Engage enables you to chat with your customers on any chat platform, such as WeChat and WhatsApp, and to implement user-defined mobile apps. Consistency, compliance and audits are ensured by the integration into your systems.

  • Customer communication by live chat
  • Add experts to a chat with a click of the mouse
  • Chat history for audit compliance

Consulting and Implementation from mimacom

mimacom advises companies on digital transformation facilitates the creation of innovative software products. mimacom and Flowable have been working together since 2017 within numerous customer projects for companies in the finance industry-, insurance industry- und life science industry and in manufacturing.

Overview of mimacom Services

  • Advice on using the Flowable platform including a Free Trial
  • Implementation of Flowable Work, Orchestrate and Engage
  • Managed Services: installation and operation incl. maintenance and support on-premise or in the cloud
  • Company training courses (remote and in-house)

Thanks to agile methods, interdisciplinary teams, and user-centered design, we deliver successful services and products based on future-oriented technology stack. ISO-certified processes ensure consistently high quality levels. And with 11 international locations we’re never far from you – in Switzerland, Germany, Spain, and the USA.

Optimized Business Processes and Enhanced Customer Experience

Flowable’s versatility means you can use it in a variety of ways – not just specialized use cases. Contact us to discover how your company can benefit from intelligent business automation.

Which processes do you want to optimize?