Increase your earnings via a digital insurance platform
Sales and customer portals have become standard for insurance companies. But they do not always meet the requirements of real-time business and comprehensive customer services. With innovative technology, you can create an omnichannel meeting place with high added value for your customers, prospects, consultants and agencies.
Customers can check their contracts here, compare and change rates. Prospective customers can request or book their digital insurance policies online. Internally, automated processes manage these enquiries and perform routine tasks such as risk assessments in real time, which can take several days to complete manually.
Make your portal a real experience especially for customers with a hotline function, for example in the event of a claim. Completely paperless, they find the contract number and an online form to describe the loss event. Further information, photos and documents are made available by upload. A push message informs the responsible consultant and the process gets underway.
With the Digital Accelerator Program, our construction kit for agile methods, our team will work with you to develop sustainable ideas and create a framework for your success. Together with you, they will develop suitable digital strategies, and evaluate the appropriate user interaction and new distribution channels for digital products, so you can experience results very quickly. The associated digital processes are modelled in an audit-proof and regulatory-compliant manner.
mimacom develops end-to-end solutions based on an innovative technology stack, including the Digital Experience Platform Liferay for an optimal user experience.
A portal through which you as an insurance company and your consultants can network with your customers is the linchpin to becoming a digital insurer. This enables you to significantly reduce your costs and improve the customer experience. At the same time, the portal guarantees the high requirements for data security and compliance.
A portal can be designed with a wide variety of focal points:
Contact point for interested parties to find out about insurance options and tariffs
Access for customers in a protected area and your current contracts
Field service portal with access to sales-relevant documents as well as sales and commission statistics