Operational Resilience and Compliance Hub

Turn regulatory pressure into a competitive advantage. Meet DORA head on.

Not sure where your DORA gaps are? We'll show you. Not sure how to fix them? We'll map the way forward. Ready to get moving? We'll build it with you. Whatever stage you're at, Mimacom brings the expertise to take you to the next one.

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Why you need an Operational Resilience and Compliance Hub

The EU's Digital Operational Resilience Act (DORA) marks a fundamental shift: banks, insurers, and financial services firms must now prove operational resilience, not just declare it. With supervisory enforcement active and 22,000+ entities in the act's scope, the cost of non-compliance is no longer theoretical.

But the institutions that treat DORA purely as a compliance exercise will miss the bigger opportunity. A resilient architecture is also a better architecture: faster to recover, easier to audit, and more trustworthy for customers and partners.

Binding since January 2025

DORA is live. Authorities across the EU are actively reviewing ICT risk frameworks, incident reporting, and third-party governance.

Legacy systems create real exposure

Most banks, insurers and financial services firms operate infrastructure with limited observability and fragmented vendor records. DORA's detection and reporting requirements demand capabilities that legacy architectures weren't built to provide.

Third-party risk is now your risk

Cloud providers, fintechs, and ICT subcontractors are all within the scope of the act. You are responsible for mapping, monitoring, and contractually governing every critical dependency across your supply chain.

Resilience as a trust signal

Customers, regulators, and counterparties increasingly expect proof of resilience, not assurance. Institutions that can demonstrate it have a genuine competitive edge in enterprise and B2B relationships.

DORA is built around five pillars. Gaps in any one of them carry real consequences.

ICT Risk Management

A governed framework for identifying and managing technology risk. Without it, decisions get made in silos and when something goes wrong, there's no playbook.

Incident Reporting

Major incidents must be reported to regulators within 24 hours. Missing that window even once can trigger supervisory scrutiny that takes months to resolve.

Resilience Testing

Regular testing of your systems' ability to withstand disruption. Untested resilience isn't resilience but lucky optimism.

Third-Party Risk Management

Full visibility over every ICT provider supporting your critical functions. If a vendor fails and you can't prove proper oversight, the consequences fall on you.

Information Sharing

Participation in sector-wide threat intelligence to strengthen sector-wide resilience. The pillar most often overlooked and the one that quietly signals to regulators how seriously you take compliance.

Trusted by leading banks, insurers and financial services firms

We obviously look at our online competition and always think about how we can stand out. While we have certain guidelines, we still make sure to focus on speed and automation.

Yves Jacot

Solution Engineerat Migros Bank

The difference you'll see

Whether you are closing DORA gaps, modernizing your monitoring infrastructure, or building a long-term resilience program, these are the outcomes you can expect.

DORA compliance, evidenced

Regulatory submissions backed by real instrumentation data: incident logs, vendor registers, and testing records that satisfy supervisory review, not just internal audit.

Incident response in minutes, not hours

Real-time detection and pre-built response playbooks reduce time-to-classify and time-to-notify, keeping you inside DORA's 24-hour major incident reporting window.

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Full ICT supply chain visibility

Automated vendor and subcontractor registers replace manual spreadsheets. With these tools, you can be assured that your critical dependencies, their risk status, and their contractual compliance are always up to date.

How it’s implemented

We cover the full scope of DORA: from architecture and process design to security gap identification and framework implementation. Whatever your starting point, we bring the methodology, the technical depth, and the tools to get you compliant and keep you there.

Compliance strategy & architecture healthcheck

We map your current ICT landscape against all five DORA pillars, identifying gaps in risk management frameworks, incident detection capability, vendor governance, and testing programs. The output is a prioritized roadmap with effort estimates and risk exposure per gap, designed to guide board-level decision-making as much as engineering planning.

Observability & incident infrastructure

We instrument your systems for real-time detection and DORA-compliant classification using Elastic, Grafana, and Confluent. Alerting thresholds, escalation paths, and audit trails are configured against DORA's incident taxonomy from the start, not bolted on afterward. Integration with core banking, cloud, and API layers ensures complete coverage.

Third-party risk tooling & vendor register

We build automated ICT asset and vendor registers integrated directly into your operational workflows, including subcontractor mapping and contractual compliance tracking. Connected to the API Platform, this gives you continuous, evidence-based visibility into every critical dependency in your supply chain.

Resilience testing, operations & enablement

We design and implement your resilience testing program, including threat-led penetration testing (TLPT) environments with documentation structured for regulatory submission. Alongside this, we deliver incident response playbooks, operational runbooks, and ongoing SRE support so your resilience posture evolves with changing regulation and business needs.

How we work with you

Every organisation's starting point is different. We adapt to yours.

Full ownership, end to end You hand us the challenge, we deliver the outcome. From the initial assessment through implementation, testing, and ongoing operations, we take full accountability so your teams stay focused on running the business while we build the resilience infrastructure around them.

Integrated with your teams and technology Already have internal teams or existing tooling? We work alongside them. We integrate with the technologies you already use, fill the gaps where needed, and make sure nothing we deliver creates new dependencies or silos.

AI-Accelerated Delivery, Applied to DORA

DORA compliance is a complex engineering and process challenge and how fast you get there matters. Every engagement we run is powered by our AI-Accelerated Delivery Framework, which means your DORA implementation moves significantly faster without cutting corners on quality.

In practice, that means:

Faster time to clarity: AI-augmented analysis of your ICT landscape accelerates the healthcheck from weeks to days
Higher quality implementation: AI-assisted code generation and automated testing mean fewer errors in the infrastructure we build for you
Documentation that stays current: compliance evidence, runbooks, and vendor registers are generated and maintained automatically, not assembled manually before each audit
30% less engineering effort: so your budget goes further and your teams stay focused on what matters

See how AI transforms software delivery

Technology stack

Why Mimacom

We bring deep industry expertise, modern platform engineering, and AI-supported delivery. This means we build your resilience infrastructure faster, with better quality, and with a team that understands the operational context regulators actually care about.

Mimacom accompanies banks, insurers and financial services firms end-to-end, across projects ranging from open banking platforms to cybersecurity infrastructure. We understand the systems DORA regulates, not just the regulation itself.

Proven expertise across the full banking stack

We take accountability for outcomes, from strategy and architecture through to implementation, testing, and managed operations. You get a delivery partner, not an anonymous team of consultants.

DevOps & Plattform Engineering - Improve Developer Productivity and Experience

End-to-end delivery, not staff augmentation

Our teams work daily with Elastic, Grafana, Apache Kafka, Confluent, and cloud-native platforms. These are the same tools that underpin DORA-compliant observability and resilience at scale, no ramp-up required.

Technology stack already in production

We design solutions that satisfy today's DORA requirements and scale to accommodate NIS2, future EBA guidelines, and emerging EU regulatory initiatives, so compliance investment builds lasting capability, not point-in-time fixes.