Operational Resilience and Compliance Hub

Turn regulatory pressure into a competitive advantage. Meet DORA head on.

Design and build a financial-grade resilience architecture. Rely on real-time incident detection, automated regulatory monitoring, third-party risk governance, and full ICT transparency. Be ready for whatever regulators, auditors, and disruptions demand throw at you.

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Why you need an Operational Resilience and Compliance Hub

The EU's Digital Operational Resilience Act (DORA) marks a fundamental shift: financial institutions must now prove operational resilience, not just declare it. With supervisory enforcement active and 22,000+ entities in the act's scope, the cost of non-compliance is no longer theoretical.

But the institutions that treat DORA purely as a compliance exercise will miss the bigger opportunity. A resilient architecture is also a better architecture: faster to recover, easier to audit, and more trustworthy for customers and partners.

Binding since January 2025

DORA is live. Authorities across the EU are actively reviewing ICT risk frameworks, incident reporting, and third-party governance.

Legacy systems create real exposure

Most banks operate infrastructure with limited observability and fragmented vendor records. DORA's detection and reporting requirements demand capabilities that legacy architectures weren't built to provide.

Third-party risk is now your risk

Cloud providers, fintechs, and ICT subcontractors are all within the scope of the act. You are responsible for mapping, monitoring, and contractually governing every critical dependency across your supply chain.

Resilience as a trust signal

Customers, regulators, and counterparties increasingly expect proof of resilience, not assurance. Institutions that can demonstrate it have a genuine competitive edge in enterprise and B2B relationships.

Trusted by leading financial institutions

We obviously look at our online competition and always think about how we can stand out. While we have certain guidelines, we still make sure to focus on speed and automation.

Yves Jacot

Solution Engineerat Migros Bank

The difference you'll see

Whether you are closing DORA gaps, modernizing your monitoring infrastructure, or building a long-term resilience program, these are the outcomes you can expect.

DORA compliance, evidenced

Regulatory submissions backed by real instrumentation data: incident logs, vendor registers, and testing records that satisfy supervisory review, not just internal audit.

Incident response in minutes, not hours

Real-time detection and pre-built response playbooks reduce time-to-classify and time-to-notify, keeping you inside DORA's 24-hour major incident reporting window.

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Full ICT supply chain visibility

Automated vendor and subcontractor registers replace manual spreadsheets. With these tools, you can be assured that your critical dependencies, their risk status, and their contractual compliance are always up to date.

Built to work alongside your banking platform

The Compliance Hub is designed to connect with two other Mimacom banking solutions. Together, they address the full scope of DORA's five regulatory pillars.

Open Banking API Platform

Secure the third-party ecosystem at the source

Open banking APIs are a primary exposure under DORA's third-party ICT risk pillar. Mimacom's API Platform builds identity, access control, and audit logging into the platform from day one, so compliance is structural, not a retrofit.
Real-Time Analytics & Monitoring Hub

Detect, classify, and report in time

DORA mandates incident detection and regulatory notification within 24 hours. The Monitoring Hub provides the event streaming and alerting infrastructure that makes this operational, continuously, not retrospectively.

How it’s implemented

Achieving genuine operational resilience requires more than a tooling rollout. It demands a structured approach that aligns regulatory strategy, IT architecture, and engineering delivery, while keeping your existing services running. Mimacom follows a phased model to ensure measurable impact at every stage.

Compliance strategy & architecture assessment

We map your current ICT landscape against all five DORA pillars, identifying gaps in risk management frameworks, incident detection capability, vendor governance, and testing programs. The output is a prioritized roadmap with effort estimates and risk exposure per gap, designed to guide board-level decision-making as much as engineering planning.

Observability & incident infrastructure

We instrument your systems for real-time detection and DORA-compliant classification using Elastic, Grafana, and Confluent. Alerting thresholds, escalation paths, and audit trails are configured against DORA's incident taxonomy from the start, not bolted on afterward. Integration with core banking, cloud, and API layers ensures complete coverage.

Third-party risk tooling & vendor register

We build automated ICT asset and vendor registers integrated directly into your operational workflows, including subcontractor mapping and contractual compliance tracking. Connected to the API Platform, this gives you continuous, evidence-based visibility into every critical dependency in your supply chain.

Resilience testing, operations & enablement

We design and implement your resilience testing program, including threat-led penetration testing (TLPT) environments with documentation structured for regulatory submission. Alongside this, we deliver incident response playbooks, operational runbooks, and ongoing SRE support so your resilience posture evolves with changing regulation and business needs.

AI-Powered Delivery, Embedded by Default

Every project we deliver is powered by Mimacom’s AI-accelerated delivery framework, our battle-tested approach that uses generative AI to optimize the software lifecycle. Your teams benefit from faster execution, increased productivity, and reduced technical debt.

How AI gives you superpowers:

Accelerated code generation with private LLM copilots
Automatic test creation and validation
Smart architecture and documentation assistants
Risk analysis and quality prediction tools

All with full data control, security, and compliance.

See how AI transforms software delivery

Technology stack

Why Mimacom

We bring deep industry expertise, modern platform engineering, and AI-supported delivery. This means we build your resilience infrastructure faster, with better quality, and with a team that understands the operational context regulators actually care about.

Mimacom accompanies financial institutions end-to-end, across projects ranging from open banking platforms to cybersecurity infrastructure. We understand the systems DORA regulates, not just the regulation itself.

Proven expertise across the full banking stack

We take accountability for outcomes, from strategy and architecture through to implementation, testing, and managed operations. You get a delivery partner, not an anonymous team of consultants.

DevOps & Plattform Engineering - Improve Developer Productivity and Experience

End-to-end delivery, not staff augmentation

Our teams work daily with Elastic, Grafana, Apache Kafka, Confluent, and cloud-native platforms. These are the same tools that underpin DORA-compliant observability and resilience at scale, no ramp-up required.

Technology stack already in production

We design solutions that satisfy today's DORA requirements and scale to accommodate NIS2, future EBA guidelines, and emerging EU regulatory initiatives, so compliance investment builds lasting capability, not point-in-time fixes.