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Using digital chat assistants in B2B aftersales portals

Using digital chat assistants in B2B aftersales portals

After-sales services are an important component of customer loyalty in the manufacturing industry. They enable quality assurance of the purchased machines and products through spare parts, maintenance...

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The MDR as an opportunity for digitalization in healthcare

The MDR as an opportunity for digitalization in healthcare

In terms of digitalization, there has been a lot of progress in the life science industry since spring 2020, which would most likely have taken years had it not been for a global pandemic: The closing...

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Real-time data brings potential for innovation in commerce

Real-time data brings potential for innovation in commerce

Online retail is booming – information about their customers has become a valuable commodity for e-commerce operators to ensure they can successfully meet growing demand. Innovative technologies such ...

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