After-sales services are an important component of customer loyalty in the manufacturing industry. They enable quality assurance of the purchased machines and products through spare parts, maintenance...
Blog
News, analysis, and expert views on technology and digital change
Tim Weinmann
13.08.2021
In terms of digitalization, there has been a lot of progress in the life science industry since spring 2020, which would most likely have taken years had it not been for a global pandemic: The closing...
Tim Weinmann
8.07.2021
Online retail is booming – information about their customers has become a valuable commodity for e-commerce operators to ensure they can successfully meet growing demand. Innovative technologies such ...