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News, analysis, and expert views on technology and digital change

When Every Decision Was Right, and Everything Still Goes Wrong

When Every Decision Was Right, and Everything Still Goes Wrong

Legacy systems without a product strategy end up in workarounds, manual processes, and structural opacity. Tina Bandalo-Emruli, Project Manager and Senior Backend Engineer and Team Lead of the Digital...

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Why Modernizing Claims Management Should Be a Priority

Why Modernizing Claims Management Should Be a Priority

Legacy systems limit claims efficiency and customer experience. Incremental modernization – through automation and integration – delivers faster results, reducing costs, speeding up processing, and he...

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