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News, analysis, and expert views on technology and digital change

Ending Friction in the Insurance Customer Experience with Smart Portals

Ending Friction in the Insurance Customer Experience with Smart Portals

In a world where digital transformation has reshaped virtually every industry, insurance is no exception. Today, the very definition of customer loyalty in insurance is being redefined by digital inte...

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Digital Accessibility: Your Competitive Edge in 2025

Digital Accessibility: Your Competitive Edge in 2025

Tech leaders and digital visionaries, if you thought accessibility was just another checkbox on your to-do list, get ready for a step-change. June 28, 2025, is not just a date on the calendar; it's th...

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Future-Proofing Tech Stacks for Business Success

Future-Proofing Tech Stacks for Business Success

Future-Proofing Tech Stacks: A Strategic Imperative for Businesses Preparing for the future in technology requires more than staying up to date with trends; it demands foresight and strategic planning...

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Mimacom Drives Digital Innovation for Migros Bank

Mimacom Drives Digital Innovation for Migros Bank

Switzerland’s banking sector is undergoing a digital transformation. Never has the competition been fiercer, as institutions race to offer customers increasingly advanced online services. At the foref...

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Introducing Managed Services at Mimacom: Elevate Your Business Beyond Maintenance

Introducing Managed Services at Mimacom: Elevate Your Business Beyond Maintenance

Mimacom has officially expanded its portfolio with a comprehensive Managed Services offering. For organizations striving to stay secure, agile, and innovative, this means more than just keeping system...

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The Digital Customer in the Insurance Sector: Beyond Self-Service

The Digital Customer in the Insurance Sector: Beyond Self-Service

The insurance sector has made significant progress in digitalization, offering customers self-service tools that facilitate policy purchases, claims management, and access to documentation. However, d...

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