Lena Füller, Global Marketing Manager In the summer of 2022, Mimacom embarked on a major rebrand. As the lead on Content & Digital, it was my role to steer the website redesign, which is a project I’m...
Experts such as Pedro Robledo, president of ABPMP Spain, expert in Digital Transformation and BPM and director of the BPM master at UNIR, Micha Kiener, Chief Technology Officer at Flowable and Nelo Pu...
A digital agent workstation is currently revolutionizing customer support at a large Swiss insurer: over 1,000 agents in more than 50 branches are now benefiting from a modern, workflow-based document...