Starting the new year, we asked the mimacom CEO Alain Sahli three questions about his perspective on the digitalization business and mimacom’s role in it. Alain Sahli is part of mimacom since 2011 and has been active in different positions. Starting as a Software Engineer, thanks to his continuous diligence and strong commitment he took over the role as CEO of the four autonomous mimacom country companies in Switzerland, Germany, Spain, and the US. Because of his clear view of the dynamic and rapidly evolving world of IT and digitalization, we asked him three questions about his opinion on mimacom and its current evolution. Read more in the interview to find out, where mimacom is going in 2022 and what counts most at our company.

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Do you know a team that takes a very long time to complete its cloud journey? Well, it doesn’t have to be that way. When deciding to move to the cloud there are a few steps to take that can be summarized under the following stages: Planning, building, and finally managing the cloud. Of course, there are organizational and technical challenges that come with a cloud journey making it a complex undertaking per se. In this blog post, we look at 5 pitfalls that you can avoid in your cloud journey and explain how not to add additional obstacles to your journey.

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A brand new product, packed with modern features – yet users are frustrated by something that no one thought of. This is what happens when products focus mostly on the technology rather than on the people who are supposed to use the application, machine or device. Find out in this blog post why it’s crucial for UX to focus on people and what human-centered design has to do with it.

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The business world has a new favorite word: Automation. The automatic execution of business processes optimizes existing workflows, increases competitiveness, and enables new business models. What is the potential behind this development and what does automation mean for enterprises?

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After-sales services are an important component of customer loyalty in the manufacturing industry. They enable quality assurance of the purchased machines and products through spare parts, maintenance and updates. In addition to user contact, they thus represent an important source of revenue for manufacturing companies. Today, manufacturers of machines, systems and devices offer their users a wide range of information and services via so-called B2B portals.

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The classic products and services that have made machinery and plant manufacturers successful today are no longer enough. Machinery and plant manufacturers strive to continuously boost the efficiency of their customers with services that are tailored to their needs. This requires technologically well positioned companies that can give their customers flexible and swift support. Offering online services via IoT cloud platforms is thus a crucial success criterion in the ongoing digital transformation.

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Sprint, Swimlanes, Kanban - anyone who believes that these are new disciplines from the backlog of the Olympic Games, which the product owners review in dailies on the basis of story points, is mistaken. The aforementioned terms are, in fact, buzzwords of the concept of "agility" - a way of thinking and a form of collaboration within companies that is intended to master new challenges such as flexibility, adaptability and responsiveness. The aim is to address situations of constant change through new processes, structures and strategies.

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The coronavirus pandemic has become the main driver of digitalization processes over the last few months. The healthcare industry in particular is now increasingly turning to digital solutions to work both faster and more efficiently. The Medical Device Regulation (MDR) is setting the course for this change. All processes can be digitalized and automated, provided that they are revised in each case. Digitalization expert Tim Weinmann, CEO of mimacom, is well aware that digitalization opens up new possibilities – and therefore creates a competitive advantage.

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The concept of self-managed teams in companies is a relatively new concept, and despite all the advantages and benefits it brings, its full potential is yet to be realised. What characteristics should distinguish a self-managed team? What are the pros and cons? And, the most important question: What steps must we follow to create self-managed teams? We’ll tell you about it in this blog post.

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Online retail is booming – information about their customers has become a valuable commodity for e-commerce operators to ensure they can successfully meet growing demand. Innovative technologies such as real-time data processing help retailors analyze their customers’ behavior and tailor-make offers according to their wishes. What benefits and what opportunities does this create for B2B and B2C companies?

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A digital agent workstation is currently revolutionizing customer support at a large Swiss insurer: over 1,000 agents in more than 50 branches are now benefiting from a modern, workflow-based document management system for customer support and closure of sales on-site which offers the perfect mobile assistance on an iPad. In this blog entry, we provide an overview of the exciting project!

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The concept of data transfer is nothing new to most of us – yet few understand how exactly data exchange works. At mimacom, we are intensively involved with technological solutions such as APIs, which are the interfaces that transport data between different apps and applications. How does digital data transport work with APIs? And what does this have to do with your company? The blog has the answers!

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